Evidence before promises
See the work, the method and the limits.
Research you can inspect. Case studies tied to a documented scope. Comparisons based on primary sources. No borrowed performance claims and no guarantee disguised as a benchmark.
Original field research
200 US private-practice websites, reviewed one by one.
The 2026 benchmark documents whether a standard digital enquiry could be completed, whether a response was recorded and classified, and whether the response offered a clear booking step.
Documented builds
What changed in real engagements.
Each study separates the starting condition, what was built, the observed result and what we would improve next.

Building a complete patient acquisition system for a telehealth wellness practice
7–10organic booked consultations per week
16appointments booked by the AI receptionist

How a psychiatry practice turned a confusing digital presence into a clear path to inquiry
Clearerpractice positioning
Patient-firstenquiry journey

What building the growth engine for a clinical AI platform taught us about practitioner adoption
50+ / monthone-to-one onboarding calls supported with CSR teams
13,500video views in one documented retargeting period
How to read our evidence
Counts, definitions and boundaries stay visible.
- 01Start with the denominator
A rate is shown with the population and period that created it.
- 02Separate activity from outcomes
Views, forms, bookings, attendance and patient starts are not interchangeable.
- 03Keep scope attached
A case-study result belongs to that build and is not a general guarantee.
- 04Name the limitation
Capacity, fit, patient choice and clinical decisions remain outside an acquisition system’s control.
Decision guides
Compare the category before the company.
YellowHorns is an implementation agency, not a software platform. These guides make that distinction explicit and link to the other company’s own product information.
Free 30-minute growth audit
Bring the real patient journey.
We will inspect the system you have, identify the first measurable constraint and tell you when YellowHorns is not the right answer.
Start the evidence-led audit