Private Practice Lead Response Benchmark 2026

It is a YellowHorns field audit of 200 unique private-practice websites in New York and New Jersey. The study records whether a prospective patient could submit an enquiry, whether a response was recorded and classified, whether that response was automated or human, and whether it offered a clear booking step.

Of 136 successfully submitted enquiries, 26 had a classified recorded response in the supplied dataset. That is 19.1%. The other 110 submissions, or 80.9%, had no classified response in the observation record.

Six of the 26 recorded responses offered a clear booking step, equal to 23.1% of recorded responses and 4.4% of all successfully submitted enquiries.

A response is counted only when the source sheet classifies it as automated, human or human-like. Automated acknowledgements are included, so the response count should not be interpreted as the number of useful or persuasive conversations.

This release does not publish an average or median response time. Several duration labels conflict with their associated timestamps, so publishing a speed statistic before reconciliation would create false precision. The report publishes the validated coverage counts instead.

No. The sample is concentrated in New York and New Jersey and includes functional, integrative, longevity and adjacent private-practice categories. It is useful as a regional field benchmark, not a nationally representative estimate.

Yes. YellowHorns publishes the aggregate results, definitions, limitations and downloadable summary and clinic-level tables so journalists, practice operators and researchers can cite the work accurately. The directory is alphabetical and describes one observation window rather than ranking practice quality.

The report contains an alphabetical clinic-by-clinic directory of all 200 websites in the audit, including practice name, specialty, city, state, website source, enquiry-route outcome, recorded response classification and booking-step result. The directory describes one observation window in August 2026 and is not a quality ranking.