Sound familiar?
The five leaks we find in almost every med spa audit.
01
"Our DMs get answered the next day."
Human reply in minutes, AI after hours.
02
"Half our consults never show."
Deposits, confirmations and smart reminders.
03
"Discount leads never come back."
Rebooking at the 12-week injectable cycle.
04
"My front desk can't answer phones and check in."
Your operator takes new leads off their plate.
05
"I don't know which ads bring patients."
Source tracking from click to paid visit.
• ONE LEAD, START TO REBOOK
What happens when a Botox lead comes in at 8:14pm.
8:14 PM
Lead arrives
Instagram ad form: "Botox for forehead lines."
8:14 PM
AI replies instantly
Answers questions, offers times.
8:16 PM
Operator calls
Books Thursday 11am with a $100 deposit by text.
WED + THU
Confirm + remind
24h and 2h reminders, prep instructions.
THU 11 AM
Shows up
Logged in your Friday report by name.
WEEK 12
Rebooked
Operator reaches out before results fade.
Built around how med spas actually make money.
Lead response + booking
Calls, texts and DMs answered in minutes, consults booked with deposits.
Meta + Google ads
Campaigns optimized for booked consults, not cheap leads.
No-show recovery
Confirmations, reminders and same-week rebooking.
Rebooking + memberships
Treatment-cycle reminders and membership growth.
Reviews + reputation
Review requests after every great visit.
AI search visibility
Get recommended when patients ask ChatGPT for a med spa.
CONNECTS WITH BoulevardZenotiMindbodyVagaroAesthetic RecordRepeatMDGoHighLevel
• REAL RESULTREGENERATIVE AESTHETICS + IV / NYC
50+
lost bookings recovered in 30 days
Meraki Integrative, New York
• HOW WE DID IT
Intent-to-book capture, a custom Mindbody booking system, follow-up driven by Mindbody and RingCentral signals, and a 24/7 AI receptionist.
50+
bookings recovered
24/7
AI on calls + chat
30
days to live
Med spa questions.
Do you work with our booking system?
Yes. We connect to Boulevard, Zenoti, Mindbody, Vagaro and others, and book directly into your calendar.
How do deposits work?
We text a secure payment link from your own processor. We never take card numbers by phone.
Will you make medical claims in ads?
No. We follow platform healthcare policies and you approve every claim and offer.
Can you handle our Instagram DMs?
Yes. DMs, comments, forms, calls and texts are all covered by your pod.
What if we already have an agency for ads?
We can start with an Operator Pod to fix follow-up, with clear lanes agreed in writing.