Meraki Integrative
Concierge wellness clinic, New York
50+
lost bookings recovered in 30 days
CHALLENGE
Enquiries hit a dead end, bookings were abandoned, and after-hours calls went unanswered.
WHAT THE OPERATOR POD RAN
Intent-to-book capture, a custom Mindbody booking system, follow-up driven by Mindbody and RingCentral signals, and Iris, a 24/7 AI receptionist and chatbot.
RESULT
50+ lost bookings recovered in the first 30 days.
PEOPLE + AI
READ THE FULL CASE STUDY ↗ Iris, the AI receptionist, caught enquiries 24/7. Operators turned those near-bookings into booked visits and fixed the Mindbody booking path.



